ServiceChannel Provider FAQs

ServiceChannel Provider is used by three distinct types of Technicians:

 

● Internal FTM Technicians, who use a Username and Password to log into SC Provider

 

● External Technicians who, use a Pin Code to log into SC Provider

 

● External Technicians, who use a Username and Password to log into SC Provider

 

Each will have a different experience within SC Provider. Therefore to see the FAQs that match your experience select the path that defines the type of Technician you are.

 

Internal FTM Technician Username

External Technician Pin Code

External Technician Username