My Account Screen

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INTERNAL TECHNICIAN OVERVIEW
INTERNAL TECHNICIAN FAQs
EXTERNAL TECHNICIAN OVERVIEW
EXTERNAL TECHNICIAN USERNAME FAQs
EXTERNAL TECHNICIAN PIN CODE FAQs

FAQ Menu
- What are the Differences Between a UserName Tech and a Pin Code Tech?
- How do I Manage My Account?
- How do I Locate a Work Order?
  Assigned to Me?
  Assigned to All?
  With a Service ID?
  With Filters?
- How do I Check Into a Work Order?
  Standard Check In?
  How do I Display My Badge?
  GPS Check In Issues?
  Work Order Expired or Premature?
- How do I Check Out of a Work Order?
  Standard Checkout?
  Which Check-Out Status to Select?
  I Forgot to Checkout?
  How do I Capture a Manager's Signature?
- Work Order Notes
  How do I Add a Note to a Work Order?
  What is Action Required?
  How do I Access a Work Order's Notes?
- How do Notifications Work?
  How do I Receive Emails?
  How do I Receive Push Notifications?
  Why is it Taking so long for Me to Receive My Notifications?
- How do I Display a Location's Emergency Evacuation Plan?
- How do I Submit a Support Ticket?

What can I do Under My Account?

As a registered Technician you have an account profile, which contains basic contact information and a self image, used during the badging process.

1. Tap My Account.

2. On the Edit Profile Screen, you can change your password and add additional contact information.