PC What is Action Required?

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FAQ Menu
- What are the Differences Between a UserName Tech and a Pin Code Tech?
- How do I Locate a Work Order?
  How do I Search for a Work Order?
  With a Service ID?
- How do I Check Into a Work Order?
  Standard Check In?
  How do I Display My Badge?
  GPS Check In Issues?
  Work Order Expired or Premature?
- How do I Check Out of a Work Order?
  Standard Checkout?
  Which Check-Out Status to Select?
  I Forgot to Checkout?
  How do I Capture a Manager's Signature?
- Work Order Notes
  How do I Add a Note to a Work Order?
  What is Action Required?
  How do I Access a Work Order's Notes?
- How do Notifications Work?
  How do I Receive Emails?
  How do I Receive Push Notifications?
  Why is it Taking so long for Me to Receive My Notifications?
- How do I Display a Location's Emergency Evacuation Plan?
- How do I Submit a Support Ticket?

What is the Action Required Toggle Switch for?

The Action Required toggle switch is used to send a direct email message to the client designated recipient(s). a technician should use this feature when immediate action needs to be taken on a specific work order. This could be for immediate verbal/written approval on raising the NTE for a work order or to approve a different course of action regarding procedures.

1. Tap Note.

2. Enter a message in the text entry box, then toggle the Action Required switch to on. Add an attachment if needed.

3. Tap Proceed, to complete the process and send the Action Required message.